Privacy Policy

1. Who is responsible

Montrevix International Ltd., a company registered in Bangladesh, is responsible for the personal information it collects and uses when responding to website enquiries and managing its business relationships.

This policy covers our website contact and quote forms and related business correspondence.

2. Information we receive

Depending on how you contact us, we may receive:

• Your name, business email address, company name and telephone number.
• Product categories, specifications, quantities, destination, preferred origin, timing and other details of your enquiry.
• Messages, supporting documents and correspondence you choose to share with us.
• Technical information processed by our service providers, which may include IP address, browser information, submission time and information used to detect spam or misuse.

Required form fields help us understand and respond to your request. Optional fields may be left blank. Please do not send passwords, payment card details, identity documents or sensitive personal information through our website forms.

3. Why we use your information

We use enquiry information to understand requirements, communicate with you, assess sourcing options, prepare quotations and coordinate agreed business activities. We also use relevant records to maintain business correspondence, resolve issues, protect our services and meet applicable legal obligations.

Where EU or UK data protection rules apply, our processing may rely on legitimate interests in responding to business enquiries and maintaining business relationships; steps requested before entering a contract, or performance of a contract, where you are personally a contracting party; and applicable legal obligations. Where processing depends on consent, that consent can be withdrawn.

Submitting an enquiry does not subscribe you to a marketing newsletter.

4. Services and business recipients

Our website forms use Formspree to receive and deliver submissions. Enquiries are also handled through our business email account, which uses Gmail. These providers process information as part of delivering their services.

Relevant information may be shared with suppliers, freight forwarders, customs agents, warehousing or delivery partners when needed to assess or coordinate your requested work. Disclosure may also be necessary to professional advisers or public authorities where required by law.

For details about our form provider, read the Formspree Privacy Policy.

5. International processing

Montrevix operates from Bangladesh and handles international business enquiries. Information you send to us will therefore be accessible in Bangladesh.

Formspree uses infrastructure in the United States and may process information in other countries where it operates. Other service providers and business recipients may also process information outside your country.

Data protection requirements can differ between countries. Contact us if you need further information about the recipients or transfer arrangements relevant to your enquiry.

6. How long information is kept

Retention depends on the purpose of the record, whether an enquiry remains active, any resulting business relationship, applicable recordkeeping requirements and the need to resolve disputes or establish legal rights.

An enquiry may exist both in our form service and in email correspondence. Removing a record from one service does not automatically remove all related correspondence. You can contact us to request deletion of information we no longer need to retain.

7. Your choices and rights

Depending on applicable law, you may have rights to access or correct your personal information, request deletion, restrict or object to processing, and receive certain information in a portable format. These rights are subject to applicable conditions and exceptions.

Send requests to contact@montrevixinternational.com. We may need enough information to verify your identity and locate the relevant correspondence.

Where applicable, you may also raise a concern with your data protection authority, including the authority in your EU country or the Information Commissioner's Office in the UK.

8. Website technology and external links

We have not added advertising trackers or behavioural analytics to this website. Services used to deliver and protect forms may process technical information or use security mechanisms under their own policies.

Choosing an external link, including WhatsApp, takes you to a service with its own privacy terms. Information you share there is also handled under that service's policies.

9. Changes to this policy

We may update this policy when our website, service providers or information-handling practices change. The date above identifies the latest version published on this page.